Prompt
Automatically enrich the first prompt for conversational AI, using demographics derived from voice, to improve Virtual and AI Voice Agent outcomes
The key to making any generative AI effective is to feed it context about the human it is interacting with. Does it know its audience?
Using a straight-forward API integration, VoxEQ’s Prompt service can accelerate conversational AI-powered calls by helping guide the LLM on the proper customer path by feeding it demographic information with only a few seconds of voice.
Obtaining caller demographics, in a friction-free and privacy preserving manner, improves the relevancy of responses, speed of resolutions and overall acceptance and adoption for AI Voice Agent, Chatbot, and Conversational AI providers in any industry.
Key Features
Real Time
Within seconds, enrich LLM prompts with demographic data about the person behind the voice making the query
Proprietary Models
Prompt from VoxEQ is powered by AI models that are custom built to analyze voice. Unlike others, we do not license or use publicly available AI models that can be spoofed - and are the first of its kind to deliver insights of person behind the voice
Language Agnostic
Because VoxEQ's Persona listens for anatomical and physiological traits revealed through voice, our capabilities can be deployed world-wide and in any language. No special phrases or transcribing required
Seamless Integration
Easy API integration and Cloud-based deployments make for implementation friction-free
Privacy Preserving
No data sharing required to deliver reliable, relevant and timely information about the speaker
How Prompt Works
Speaker queries an AI Voice Agent, Conversational AI or Chatbot
Prompt listens to query
VoxEQ's Prompt product appends the LLM prompt, in real time, with a short phrase that helps the prompt hone in on the most appropriate reply to the query (e.g. "I'm a millennial female")
The speaker making the query get a highly relevant response
FAQs
A few of our most common question but please reach out for more detail.
-
How much does Prompt improve voice interaction with AI agents?
Prompt provides the opportunity for AI Voice Agents to start a conversation at a higher quality level and 'speed up' insights - in some case up to 90 seconds.
-
Does Prompt really improve the quality of conversational AI responses?
Vastly, yes! In our testing, when we add demographic information to LLM prompts we see more relevant and meaningful replies - necessitating fewer follow up queries and responses. Having context about the person behind the voice clearly improves the performance of conversation AI.