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Verify, Persona and Prompt products, now available of the Genesys AppFoundry, improve and protect human interactions to prevent fraud, defend against fakes and delight customers at a lower cost. The first AI with contextual intelligence about the person, delivering real-time analysis of signals in the human voice, in any language with a simple API.

CASE STUDY: The adoption of conversational AI and virtual agents is growing fast, fueled by Large Language Models (LLMs). Today, verbal input from the caller is converted to speech-to-text (STT), then used as a prompt for an LLM to inform its response.

CASE STUDY: When a US Federal Agency with insurance-like responsibilities investigated innovative technologies to improve and protect their call- based communications, it tapped AI tools from VoxEQ to identify risk factors early in the call to safeguard citizens, boost performance and improve outcomes.

VoxEQ, a provider of world class and proprietary artificial intelligence tools to understand the person behind the voice, today announced the addition of capital partners in its most recent funding round, led by GOVO Venture Partners

VoxEQ, a provider of world class and proprietary artificial intelligence tools to understand the person behind the voice, today announced a breakthrough in “age from voice” prediction, besting the state of the art for accuracy by 2x