Know (almost) everything about your caller.
VoxEQ is a voice intelligence solution that protects consumers and elevates customer conversations by unlocking the unique bio-signals within the human voice.
Fraud Protection & Caller Verification
VoxEQ Verify ensures that your customers are who they claim to be. Protect your business from impostor fraud with voice-activated identity verification.
Call Routing & Segmentation
VoxEQ Persona accelerates optimal service in every customer interaction. Enhance caller experiences by matching them with the right agents and scripts.
Contextual Prompt Enhancement
VoxEQ Prompt transforms how AI agents engage with unknown callers, enabling them to dynamically adjust scripts, tailor tone, and surface personalized offers.
VoxEQ Verify: Your Partner in Crime (Prevention)
VoxEQ Verify empowers businesses to combat impersonation fraud by checking caller demographic data against expected values. Protect your customers, your reputation, and your assets; all without requiring an opt-in.
Fraud Protection
Accurate demographic matching and VoxEQ's Watch List enhances security by effectively detecting impostors before they strike.
Customer Experience
With no opt-in required and our Dynamic False Positive Rate feature, you can manage and shape a seamless customer call-in experience.
Pre-Integrated with Leading CCaaS Providers
Genesys
Find our solutions live on the Genesys AppFoundry now.
Amazon Connect
Amazon Connect allows for simple onboarding to enable VoxEQ solutions to their customers.
More Coming Soon
Our list of integrations is growing! Check this space, subscribe to our newsletter, or follow us on LinkedIn
VoxEQ Persona: Transform the First Touchpoint
VoxEQ Persona allows call centers to unlock hyper-personalized CX from the beginning of a first interaction. Use the unique bio-signals found in the human voice to match customers to a best-fit agent or personalized scripting.
- Enhanced Lifetime Value
- Seamless Agent Experience
Real Intelligence
becomes Real Impact
We're a company with a product called Verify. You don't think we'd expect you to just trust us, do you? Here are some real world statistics to back us up:
33%
year-over-year increase in high-risk calls to U.S. call centers in 2024 according to TransUnion's 2025 State of Omnichannel Fraud Report.
56%
of consumers become repeat buyers after a personalized experience, according to Digital Minds BPO's Call Center Statistics
Voice is everywhere. So are we.
Financial Services
Enhance fraud protection and customer service with voice intelligence tailored for financial institutions.
Insurance
Boost customer satisfaction and sales through personalized experiences driven by voice intelligence.
Retail
Optimize caller segmentation and enhance customer interactions with voice-driven consumer insights.
System Integrators
Our groundbreaking technology enables our partners to uniquely serve their customers and their callers.
Lightning Round
VoxEQ is a science-driven technology company. For those of you who are interested in how stuff works, here's some rapid fire facts about our tech
- Language Agnostic, Text Independent, and Real Time In only a few seconds, VoxEQ extracts valuable profile information about the speaker from the bio-signals generated from their voice. No special phrases or transcribing required
- Physiology, Not Speech Our tech reveals demographic data about a caller based on signals from the human voice that come from their physiology; not their speech.
- Privacy Preserving, Customer First Philosophy We believe that the only way to truly preserve privacy is to not store personally identifiable information. That's why our solutions focus on real-time demographic insights; not voiceprinting.
- Like an elephant, we remember the bad actors VoxEQ Verify remembers callers flagged as impostors and can alert agents if they call again.
Want to know more?
That's cool, we're big nerds too. Shoot us a line.
We'll be happy to chat.